Competency Frameworks

by Julia Miller

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360 Degree Assessment

Competency frameworks are often used in 360 degree feedback.


The competent manager: a model for effective performance

Richard E Boyatzis, published by John Wiley & Sons in 1982, 308 pages

Presents a large-scale, intensive study (2,000 managers holding 41 different jobs in 12 organisations) that provides a context for identifying the special characteristics, as well as assessing and developing managerial talent.

A practical guide to competencies

Steve Whiddett and Sarah Hollyforde, published by The Chartered Institute of Personnel and Development (UK) in 2003, 144 pages.

This book shows how to create and implement a competencies framework in your organisation. It is full of examples of competency frameworks interspersed with short case studies and has four full-length chapters on different applications for competencies at work.


You can also contact the author directly: Julia Miller