Difficult Conversationsby Barbara Buffton
Open your heart, find your voice and tread lightly!
No doubt you have had a ‘difficult conversation’ at some time or other, whether it was with a client, team member, colleague, boss or supplier. Did it go the way you expected and wanted it to? If it didn’t, then this topic is definitely for you!
How you handle difficult conversations has a huge influence on your relationships and your results.
Follow these practical tips and techniques and you could get it right more times than you get it wrong. This could mean less confrontation and improved productivity and morale in the workplace.
Copyright © Barbara Buffton