Change Designby David King
A really great technique for sorting out the priorities or relationships between the different viewpoints captured is a ‘why-what-how’ diagram. For each primary viewpoint – in other words, what you want the business or organisation to do – you should identify one or more reasons why you want to do it. Additionally, for each viewpoint, you should be able to identify possible ways that this might be achieved – in other words, how.
Use the ‘why-what-how’ technique to confirm your understanding of ‘level’ and significance of each selected viewpoint.
... of a why-what-how hierarchy:
‘Be more profitable/efficient’ (= WHY)
‘Expand the scope of products and services’ (= WHAT or VIEWPONT)
‘Develop new business partnerships’ (= HOW)
The most useful viewpoints can now be developed further as the basis for creating a new vision for your organisation or business area.