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Each time a man stands up for an ideal, or acts to improve the lot of others, or strikes out against injustice, he sends forth a tiny ripple of hope... and crossing each other from a million different centers of energy and daring those ripples build a current that can sweep down the mightiest walls of oppression and resistance.

Robert F Kennedy

Assertive, as opposed to aggressive or passive behaviour, is essential for any manager who wants to get things agreed and done while maintaining good relationships with those around them. Read more...

How to get better results for you and your team? The 50 Essential Tips for Managers booklet provides helpful tips and advice on key areas of effective management.